Artificial Intelligence Strategy & Execution Manager

Pacers Sports & Entertainment is seeking a visionary Artificial Intelligence Strategy & Execution Manager to serve as the focal point for AI across the company - driving strategy, enabling execution, and evangelizing the transformative potential of AI across all PS&E business units.

The Artificial Intelligence Strategy & Execution Manager will serve as the central hub for all AI initiatives at PS&E - from strategic planning to hands-on enablement. This leader will partner with executives, department heads, and technical teams to identify high-impact opportunities for AI and automation, champion AI literacy across the organization, and ensure that PS&E stays ahead of the curve in applying AI to business challenges, fan engagement, and operational excellence.

This is both a strategic and applied role: part AI program leader, part innovation evangelist, part solution architect.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• AI Strategy & Leadership
  • Define and lead the company-wide AI vision, roadmap, and adoption strategy in alignment with CIO/CTO leadership and corporate objectives.
  • Evaluate and prioritize AI opportunities across departments (Marketing, Operations, Ticketing, HR, Finance, and Fan Experience).
  • Serve as the primary AI point of contact for business leaders seeking to apply AI tools and solutions to their operations.
  • Partner with the VP of Data and data engineering teams to ensure the right infrastructure, pipelines, and governance are in place for responsible AI use.
• Innovation & Implementation
  • Lead exploration and experimentation with emerging AI technologies — including generative AI, computer vision, predictive modeling, and natural language tools.
  • Translate business needs into scalable, ethical AI solutions (build, buy, or integrate).
  • Oversee proof-of-concepts (POCs) and pilot programs; define metrics for success and help teams operationalize results.
  • Partner with IT and Security to ensure AI tools meet privacy, governance, and cybersecurity standards.
• Evangelism & Enablement
  • Act as PS&E’s AI evangelist — educating internal teams on capabilities, limitations, and responsible use of AI.
  • Develop and lead internal workshops, training, and “AI awareness” programs to elevate organizational literacy.
  • Collaborate with communications and HR to promote innovation success stories and encourage cross-departmental collaboration.
• Governance & Ethics
  • Work closely with Legal, Security, and Privacy teams to establish and maintain responsible AI use guidelines and policies.
  • Ensure transparency, fairness, and accountability in all AI applications.
  • Evaluate and mitigate bias, data misuse, or compliance risks.
• In every position, each employee is expected to align with PS&E's mission and core values along with actively participating in company-sponsored community outreach programs.
• Other duties as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7+ years of experience in AI, machine learning, data science, or technology innovation roles.
• Proven success leading AI adoption, innovation programs, or applied ML solutions in a business setting.
• Strong understanding of AI tools, frameworks, and cloud ecosystems (e.g., OpenAI, Vertex AI, Azure AI, Hugging Face, LangChain, etc.).
• Experience bridging technical and non-technical teams — excellent communication and storytelling skills.
• Demonstrated ability to manage projects from concept through deployment and measurement.
• Bachelor’s degree in Computer Science, Data Science, or Engineering required; Master’s or MBA preferred.
• Passion for sports, entertainment, and how AI can transform fan and business experiences.

PHYSICAL AND ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Sit
• Stand
• Walk
• Reach
• Lift
• Use a computer
• Speak, hear, and write

While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in the Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.

At Pacers Sports & Entertainment (PS&E), we are dedicated to delivering best-in-class sports and entertainment experiences while making a positive impact on our community. As the home of the Indiana Pacers, Indiana Fever, Noblesville Boom, Pacers Foundation, and Gainbridge Fieldhouse, we strive to exemplify our core values of respect, teamwork, trust, passion, and excellence in everything we do. Our mission is to create memorable moments for our fans and foster a culture of inclusivity and excellence both on and off the court. Our purpose is winning, serving, and entertaining.