Director, Business Intelligence

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Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Cleveland WNBA, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire and uplift - then we want to hear from you.

JOB SUMMARY:

The mission of the Business Intelligence Group (BIG) is to create data driven insights to influence business decisions and strategy. We are seeking a highly motivated Director, Business Intelligence, to lead the analytics efforts for the ticketing business throughout the REG enterprise. Your insights, guidance and leadership will directly impact key decisions that shape the future of our organization. The ideal candidate will balance business acumen, strategic guidance and analytical rigor to optimize revenue in a fast paced, collaborative environment.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Lead the ticketing analytics business including leadership of high performing business analysts.
• Partner with senior leadership across sales, marketing and ticket operations to align pricing and go to market strategies.
• Own ticket pricing, inventory optimization, yield management, revenue projections and other key analytical decisions for the ticketing business to optimize business outcomes.
• Identify areas of opportunity to improve existing analytic support.
• Provide decision support through ad-hoc analysis and scenario analysis.
• Collaborate with data science and data operations teams to optimize the infrastructure, tools and models necessary to drive real time decisions.
• Maintain an understanding of the latest trends and technologies related to business analytics.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in a quantitative field (Math, Stats, Analytics, Engineering, Economics, etc.)
• 5+ years of relevant professional experience in pricing analytics and revenue management
• Proficiency with data visualization and storytelling
• Ability to effectively communicate with both technical and business-minded professionals
• Ability to manage multiple priorities and work independently
• Working knowledge of data analysis tools and programming languages (e.g. SQL, R, Python)
• Passion for professional sports and using data to influence business decisions
• Advanced degree preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.