Manager, Partnership Analytics & Operations

ABOUT TOPGOLF
Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that’s hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers.

With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests.

WHAT WE’RE SEEKING
Topgolf is seeking a Manager, Partnership Analytics & Operations to serve as the analytical and operational backbone of the Partnerships team. This role owns financial reporting, forecasting, and deal economics; manages the data, research, and prospecting intelligence the sales team relies on; and oversees the content and collateral used to win and retain partners. Your work directly shapes how Topgolf prices deals, prioritizes prospects, and reports performance to senior leadership. The right person is detail-oriented, financially sharp, and equally comfortable in a spreadsheet, a data pull, and a sales deck. Someone who takes ownership, keeps things moving, and ensures the team has what it needs to perform.

WHAT YOU WILL DO

Reporting & Analytics* Own leadership dashboards and the monthly revenue forecast: collect inputs, tracking pipeline health and revenue pacing, and distributing final outputs to the business

• Drive the reconciliation and reporting for the Partnerships P&L - reconciling actuals into Anaplan, distributing performance updates to the Partnerships team, and serving as the primary source on revenue performance for Finance and leadership
• Manage the monthly close cycle and expense tracking across Partnerships - including GL reconciliation, cost center analysis, variance summaries, and end-to-end outflow management - in coordination with Finance
• Build and circulate a monthly performance report covering departmental results, key metrics, and an executive summary; gather inputs and owning the final product end to end
• Coordinate with Leadership, Accounting, FP&A, and Legal on deal execution to ensure contract details, rate card economics, margin targets, and revenue records are accurate
• Own key vendor relationships, including day-to-day communication and contract renewals
• Own the cadence and accountability for partner objectives, outcome reviews, and recaps
• Ensure the sales and partner marketing team delivers them at scheduled milestones, track completion in Salesforce, and follow up when deadlines are missed
• Own the organization and structure of the partnerships file system: build a scalable folder framework, rolling it out to the team, and maintaining accountability to ensure files are consistently stored, named, and accessible year over year

Data & Research* Own the quarterly and annual refresh of Topgolf's core sales data: collect updates from stakeholders, refreshing market, scale, and audience metrics, and distributing final materials

• Pull and package ad hoc data reports on demand (traffic, demographics, game stats, digital metrics) at the national or regional level to support sales proposals
• Serve as the internal owner of category valuation data: manage the built model, keeping it current, and distributing relevant outputs to support deal pricing and proposals
• Maintain Salesforce data integrity across prospect and partner accounts: ensure decision maker contacts, account details, and pipeline records are accurate and complete, and supporting the sales team with prospecting research as needed

Content & Collateral* Own and maintain the full suite of partnership intro and sales decks: coordinate data refreshes, content updates, and design changes with internal and external stakeholders

• Coordinate with internal teams to collect and update results, data, and imagery for key partner case studies. Keep the library current and ready to use in sales conversations
• Own the partnership sales presentation platform: manage setup, organization, and team adoption to ensure all decks are accessible, current, and consistently used across the team

CORE COMPETENCIES FOR SUCCESS

Communicates Effectively* Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Adjusts communication content and style to the audience and a diverse set of stakeholders.
• Practice active and attentive listening skills to verify understanding.

Ensures Accountability* Holding self and others accountable to meet commitments.

• Monitors metrics and milestones to chart progress against expectations and accountabilities.
• Designs feedback processes into the work.

Decision Making* Making good and timely decisions that keep the organization moving forward.

• Synthesizes information, experience, and various inputs to determine the best course of action.
• Strikes the right balance between accepting workable solutions and pushing for better alternatives.

Plans & Aligns* Planning and prioritizing work to meet commitments aligned with organizational goals.

• Ensures that the team's plans and priorities are aligned and coordinated across different areas of the organization.
• Addresses risks and contingencies as part of the planning process.

Manages Ambiguity* Operating effectively, even when things are not certain or the way forward is not clear.

• Embraces ambiguity and change, helping the workgroup adapt and remain productive.
• Looks for opportunities inherent in the unknown and takes steps to capitalize.

QUALIFICATIONS* 5+ years of experience in partnership operations, revenue operations, sales operations, or a similar role in a complex, multi-stakeholder environment

• Strong financial acumen with hands-on experience in P&L management, GL reconciliation, expense tracking, and FP&A-adjacent reporting; advanced Excel (pivots, complex formulas, modeling); comfort working with large datasets and translating them into clear narratives
• Experience with SQL, Tableau, or Power BI a plus; Anaplan experience a plus
• Experience developing and maintaining sales materials including pitch decks, case studies, and proposal templates
• Fluent with AI tools (ChatGPT, Claude, Copilot, or similar) for accelerating research, drafting, and analysis; able to evaluate outputs critically rather than accept them at face value
• Bachelor's degree required, preferably in Business, Finance, Information Systems, or a related field

Sounds like a fit? We can’t wait to meet you!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.