BI Analyst, Ticket Sales

Description

Miami is the future—a hyperglobal, yet local community fueled by intersection and interconnection. It stands at the gateway of the Americas and welcomes millions from around the world, creating an energy and culture unlike anywhere else on the planet. Some of us are born and raised here. Some of us came long ago and were embraced like family. And still, others have just arrived. But we all, at heart, share the same qualities: courage, tenacity, ambition, dedication to our community, and a passion for the joy of life. 
We fly in the face of conventional thinking and take pride in disrupting the status quo. We are here to change the game. 
Inter Miami CF will celebrate all that makes Miami extraordinary. We will be multilingual and omnicultural. We will harness the city’s great history and unmatched culture to create new traditions, rituals, and symbols that are admired around the world. We will bring world class fútbol to this world class city, once and for all.  Fútbol that is as creative, exciting, unique, and multicultural as we are. Fútbol that makes people everywhere wish they could be here.   

Libertas. Unitas. Fortuna. Freedom. Unity. Fortune. This is us. This is Miami. Club Internacional de Fútbol Miami is the newest Major League Soccer franchise, which launched its inaugural season in 2020. 

For more information, please visit www.intermiamicf.com

 

The Business Intelligence & Strategy department of Inter Miami CF is seeking a BI Analyst, Ticket Sales to drive revenue growth and fan engagement by providing data-driven insights, forecasting, and strategic recommendations. You will play a key role in revenue management by analyzing ticket data, evaluating pricing strategies, and optimizing sales campaigns. Leveraging CRM data, the you will identify opportunities for touchpoint optimization, lead management, and overall revenue maximization. 

 

 Essential Duties & Responsibilities

• Develop and maintain comprehensive ticketing dashboards and reports to track key performance indicators (KPIs) and inform strategic decisions.
• Identify trends, patterns, and opportunities within sales and ticketing data to support revenue growth initiatives.
• Conduct daily evaluation of ticket pricing across all products, including season ticket plans, group tickets, and single-match tickets, to optimize revenue and attendance.
• Utilize historical and real-time data to analyze ticket sales performance, including projections, pacing, and alignment with team revenue goals.
• Leverage CRM data to assist ticketing with campaign design, lead/opportunity scoring, and sales funnel optimization.
• Implement strategies for data governance, data hygiene, and predictive modeling to enhance ticketing and sales efforts.
• Collaborate with internal teams to provide pricing recommendations and execute strategic adjustments in response to market dynamics.
• Deliver ad-hoc projects and analyses related to revenue optimization, campaign performance, and market trends.

 

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nextstay Requirements

• Bachelor’s degree in Business, Sports Management, Finance, Economics, or Advanced Statistics (Master’s degree is a plus)
• Demonstrated experience in revenue optimization or related fields, ideally within ticketing, sports, or hospitality industries.
• Proficiency in data analysis tools such as Microsoft Excel, data visualization platforms (e.g., Tableau, Power BI), SQL, R, and/or Python.
• Strong analytical mindset with the ability to identify actionable insights from complex datasets.
• Proven track record of developing data-driven pricing and revenue strategies to meet organizational goals.
• Excellent communication, presentation, and collaboration skills to engage cross-functional teams and stakeholders.
• Familiarity with ticketing software (e.g., Ticketmaster) and CRM systems (e.g., Salesforce) is a strong advantage.
• Detail-oriented with a commitment to delivering high-quality, actionable insights.
• Passion for data-driven decision-making in a dynamic and fast-paced sports organization.

 

Compensation:

• Inter Miami CF offers a competitive compensation package, medical, dental, vision, disability insurance, life insurance and 401k retirement plan.

All applicants must pass a pre-employment background check.

 

 

Equal Opportunity Statement

Inter Miami CF is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law.