Business Analytics Intern

Position Summary

The Carolina Panthers are looking for a Business Analytics Intern to help drive business performance and fan experience in a fast-paced, entrepreneurial, high-performing work environment.

This team member will have a direct hand in helping to develop strategies for almost all departments of the Panthers, including ticket sales & service, corporate partnerships, community relations, digital & email marketing, retail, concessions, and stadium operations.

Primary Responsibilities

Support business intelligence, ticketing / pricing, and strategic projects Analyze sales and marketing campaign performance and deliver insight for how to iteratively improve engagement Build and present high-quality data visualizations, dashboards, presentations, and reports for organization-wide use, including executive management and third parties Provide analysis behind projects to improve revenues & profitability, business efficiency, and fan experience Maintain and validate data warehouse and surveys. Guide collection, organization, and expansion of these tools; maintain and enhance workflow rules and business logic Support Panthers’ fan feedback initiatives through surveys, real-time feedback, and reporting Develop detailed financial and analytical models to further business performance and deal negotiation

Job Qualifications

BA/BS degree in a quantitative field Advanced experience with SQL or other database languages Experience with Tableau or other data visualization tools Power user of the MS Office suite (Excel, PowerPoint) and the Google suite (Slides, Docs, Sheets) Experience with CRM (Microsoft Dynamics, Salesforce, KORE Software) a plus Experience with data science and statistical software (R, Python, SAS) a plus Experience with Ticketmaster/Archtics a plus Must have a valid US Driver’s license Must pass pre-employment screens

Essential Functions

Ability to collaborate with cross-functional teams to achieve desired outcome Self-starter with a hands-on approach, good instincts for prioritization and the ability to work under a high-pressure, fast-paced environment Strong analytical, project management and communication skills Agile and able to respond effectively to the rapidly changing needs of a fast-paced / high-growth organization Demonstrated ability to meet deadlines in a dynamic environment Must be able to handle confidential, privileged, and/or sensitive information carefully and with sensitivity.

Physical Requirements

Ability to sit, walk and stand for extended periods of time throughout the day. Ability to focus on projects for periods of time. Role routinely uses standard office equipment Lift at least 20 pounds

Work Environment

This job operates in a professional office environment (mostly office environment, outside in a stadium facility at times which may include inclement weather conditions) and remotely as assigned by management and based on current business needs.