Systems Engineer

 We are seeking a skilled and motivated Systems Engineer with strong experience in Microsoft cloud services, infrastructure management, and retail/POS systems. This position plays a key role in designing, deploying, and maintaining both cloud-based and on-premise systems. You will support key business applications including Microsoft 365, Dynamics NAV / Business Central, Azure, Intune, and SQL Server, while also providing hands-on support for POS systems, mobile device management, and end-user workstations.
 The ideal candidate has a blend of deep technical knowledge, hands-on troubleshooting experience, and the ability to manage both enterprise and user-facing technologies in a fast-paced environment.
 
 KEY RESPONSIBILITIES: ·         Design, implement, and manage systems using Microsoft Azure, Intune, and Microsoft 365 technologies (Exchange, SharePoint, Teams, OneDrive, AAD). ·         Administer and support Windows Server 2016+, Active Directory, Group Policy, Certificate Services, and domain roles. ·         Provide Tier 2/3 support for desktop environments across Windows, macOS, Android, and iOS. ·         Deploy, automate, and maintain endpoint provisioning using Autopilot, Intune, and related tools. ·         Support and troubleshoot POS software and hardware, including Toshiba, Verifone, Blackhawk, and Zettle, in a high-volume retail environment. ·         Provide support for Dynamics NAV and/or Microsoft Business Central ERP environments, with a strong understanding of SQL Server and integrations. ·         Administer Remote Desktop Services, Citrix workspace applications, and connectivity solutions. ·         Manage and maintain virtual infrastructure using VMware vCenter/ESXi, with familiarity in Proxmox, Hyperconverged and NAS/SAN systems. ·         Develop or support scripting/automation using PowerShell, Python, etc where applicable. ·         Maintain documentation and perform system audits to ensure security, compliance, and performance standards. ·         Provide Help Desk escalation support and assist with end-user training or troubleshooting as needed.  REQUIRED EXPERIENCE & SKILLS: ·         Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent hands-on experience. ·         Self-starter with the ability to handle complex tasks with minimal direction. ·         Logical thinker with strong troubleshooting and analytical skills. ·         Excellent interpersonal, verbal, and written communication skills. ·         Organized, detail-oriented, and capable of managing multiple priorities simultaneously. ·         Comfortable both working independently and collaborating in a team environment. ·         3+ years of experience in systems engineering, infrastructure support, or related IT roles. ·         Able to support end users directly while also owning individual projects and contributing to team initiatives. ·         Strong hands-on experience with Microsoft’s cloud ecosystem: Azure, Intune, and M365. ·         Proficient in Windows Server, Active Directory, and Group Policy management. ·         Experience with POS hardware/software and supporting devices in a retail or field environment. ·         Proficiency in SQL Server, including database support and integration with business systems. ·         Solid understanding of endpoint management, remote desktop solutions, and device security.  VALUED EXPERIENCE ·         Experience with Microsoft Business Central and/or Microsoft Dynamics NAV. ·         Familiarity with Tableau, Power BI and other reporting and BI tools. ·         Experience with Citrix, NAS/SAN, or advanced server storage architecture. ·         Microsoft certifications such as AZ-104, MD-102, or MCSA/MCSE are a plus. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.