Product Manager II (Wallet)

Game Plan - How You'll Drive Impact:

• Own platform operations and enhancements: Take ownership of day-to-day product improvements, feature enhancements, and operational workflows that keep Wallet running smoothly for our customers
• Drive critical integrations: Manage complex relationships and integration cycles with banking partners, tax providers, and other third-party vendors to resolve issues quickly and unlock new capabilities
• Accelerate time-to-resolution: Reduce engineering ticket volume and cycle time by creating clear, well-defined requirements that engineers can execute against without extensive interpretation
• Support strategic initiatives: Collaborate with the team on high-priority builds like non-taxable payments (per diem and others) while maintaining momentum on existing product areas
• Partner across functions: Work closely with engineering, design, go-to-market, and customer-facing teams to ensure alignment and successful delivery
• Champion customer needs: Get on the phone with athletics department business operations teams, understand their workflows, and translate their needs into practical, achievable solutions
• Balance constraints with creativity: Navigate the realities of working with regulated financial services while finding innovative ways to deliver value quickly
• Drive continuous improvement: Identify opportunities to streamline processes, improve product quality, and enhance the user experience based on data and customer feedback

Player Profile - What You Bring to the Team:

• Strong execution focus balanced with strategic thinking – you excel at the details, follow-through, and unblocking teams to ship quickly, while keeping sight of long-term objectives
• Technical fluency and partnership skills – comfortable working with third-party integrations, API documentation, and technical partners to identify root causes and drive resolution, while communicating effectively across engineering and business stakeholders
• Demonstrated ability to navigate ambiguity and competing priorities, working effectively in gray areas where requirements evolve and trade-offs must be carefully evaluated
• Track record of managing expectations and building trust with both internal teams and external customers, balancing customer requests with technical constraints and business realities
• Humble, resilient, and intrinsically motivated – driven by impact rather than perfect conditions, viewing constraints as creative challenges and maintaining momentum through gritty, hands-on work
• Strong accountability and ownership mindset – takes initiative to move projects forward, holds yourself to the highest standards, and stays focused on outcomes that matter to users and the business

The Ideal Recruit - Skills & Experience:

• B2B SaaS product management experience: Proven ability to ship features, manage roadmaps, and work cross-functionally in a fast-paced environment (typically 2+ years of PM experience)
• Small team or startup experience: Thrives in environments where processes aren't fully baked, roles are fluid, and everyone pitches in to get things done
• Technical fluency: Comfortable reading API documentation, working with engineering teams on technical requirements, and leveraging AI tools to improve productivity and spec quality
• Finance acumen: Experience with KYC/KYB onboarding, compliance workflows, financial operations, or launching new payment products from 0 to 1
• Integration and vendor management: Experience managing third-party integrations, working with external partners, and navigating complex technical dependencies
• Customer-facing skills: Ability to conduct discovery calls, understand business operations workflows, and translate customer needs into actionable product requirements
• Tooling proficiency: Familiarity with Linear, GitHub, and product management tools (or ability to learn quickly) is a plus
• Fintech or payments background: Experience working on banking-as-a-service (BaaS) platforms, card programs, payment processing, or other financial services products

Champion Mindset - Traits for Success:

• Takes initiative and creates momentum without waiting for direction
• Thrives under pressure and stays focused on results
• Embraces innovation and solves complex problems with strategic thinking
• Communicates clearly, builds trust quickly, and leads with enthusiasm
• Adapts easily in fast-changing environments and welcomes calculated risks
• Holds themselves and others accountable to high standards
• Constantly seeks improvement and embraces change as opportunity
• Aligned with our core values: honesty, humility, hard work, commitment, innovation, and exceptionalism.

The Perks of Playing for Teamworks:

At Teamworks, you’re not just joining a company—you’re joining a team that’s shaping the future of sports. We believe that success starts with investing in our people, and here’s how we support and reward every teammate:

• Play to Win: Grow your career as we grow. Shape the future of sports technology while building a career that scales with your ambition.
• Winning Culture: Join a global team of high achievers, innovators, and problem solvers who value teamwork and humility.
• Competitive Compensation: Earn a competitive salary, performance-based incentives, and equity so you share in our success.
• Comprehensive Benefits: Access region-specific benefits designed to support your well-being, including health coverage, life and disability insurance, retirement plans, unlimited paid time off, flexible and remote work options, catered lunches (where applicable), and more.
• Investing in Your Growth: Receive stipends for learning and development, home office equipment, and company gear to set you up for success—no matter where you are in the world.

Compensation Philosophy:

For this role, the salary target is $156,722, with your final offer determined by your experience, skills, and interview performance. Every Teamworks teammate is an owner, with equity aligning your success with ours.

We’ve built our compensation framework to attract, retain, and reward top performers. We believe in pay for performance, ensuring that your growth and impact are reflected in your rewards. As Teamworks grows, so do your opportunities—whether that’s through advancing your career, contributing to game-changing innovations, or building long-term financial security.

We continuously review and refine our compensation practices to ensure fairness and alignment with both company goals and individual aspirations. We encourage open discussions about career growth and compensation, and your hiring manager is always available to answer your questions.

At Teamworks, we’re committed to supporting you in and out of the game—empowering you to do your best work while enjoying meaningful rewards.

Inside our Locker Room:

Teamworks is the leading operating system for elite sports, empowering organizations worldwide to optimize performance, streamline operations, and unlock athlete potential. Founded in 2006, we’ve grown from a messaging platform for collegiate football into a global leader with over $165 million in funding and a technology suite that supports every phase of the athlete lifecycle.

Our solutions span four key categories:

• Personnel: Manage the complete roster lifecycle, from recruiting and NIL management to financial operations.
• Performance: Optimize athlete health and training with advanced tools for nutrition, strength & conditioning, and holistic performance tracking.
• Operations: Streamline logistics, communication, compliance, and inventory management to keep teams running efficiently.
• Intelligence: Leverage data-driven insights to inform decisions and maximize competitive advantage across professional and collegiate sports.

At Teamworks, we’re driven by innovation and a passion for sports. We serve more than 6,500 sports organizations globally, helping teams achieve excellence on and off the field. Join us and be part of the future of sports technology.

Our offices are open for work, collaboration, and optional team-building events – but as a remote-first company, we also have teammates working from places across the globe, including New York, London, Perth, and Austin.

What to Expect When Interviewing at Teamworks

Our interview process is designed to be transparent, engaging, and reflective of our team culture. You can expect authentic conversations, clear steps, and the opportunity to connect with key team members. We encourage you to ask questions and get to know us as much as we get to know you.

Learn more about our process here.

Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.  This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected].

To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamwork employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.