Intern - Client Services

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

The Client Services Intern will provide support for the Ticket Sales & Service departments by assisting with various operational duties throughout the office as well as additional responsibilities on game days. This position must provide exceptional customer service with all Season Seat Members and Group customers they interact with. This Internship is in person at the ballpark beginning in January and will run through October.

Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

• Assist sales & service staff with the setup and execution of Season Seat Member Experiences, Season Seat Member Headquarters setup, and occasional Theme Night distribution
• Monitor and update rewards inventory database and binder on a regular basis
• Facilitate pregame rewards events on game days by greeting and escorting customers to their rewards event and troubleshooting any issues
• Fulfill ticket orders using Pro Venue ticketing platform
• Act as a customer service representative at the Season Seat Member Headquarters when needed on game days ensuring spaces are properly set up as well as obtaining any feedback throughout the game
• Provide other administrative support for the Ticket Sales Department including but not limited to payment declines, and Season Seat Member gift distribution

 

The ideal candidate will have 1 or more years of experience in customer service, as well as the ability to organize and analyze data. Candidates with the ability to communicate effectively and relate well with individuals of diverse backgrounds are preferred. Candidates must have a valid driver’s license and MBBC satisfactory driving record.

 

Our Team

The Client Services Internship will provide college students first-hand experience working in the sports field. Our Interns are responsible for both non-game day and game day duties that assist the Milwaukee Brewers Baseball Club in making American Family Field one of the top entertainment choices in the Midwest.

 

Our Pitch

You come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas and perspectives. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.

 

Perks

We are proud to offer an exciting perks package including:

• Online educational platform for personal and professional development
• Business Resource Groups
• Paid time off for volunteering
• Inclusive training and development opportunities aligned with Club values
• Promotional giveaways and other discounts!

 

For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.